The PTN Basics

This learning module provides an overview of the workflow and timeline for practices and organizations enrolled in the Northern New England Practice Transformation (NNE-PTN) program. The module reviews the enrollment process, initial participation steps, starting your specific practice transformation plan, and ongoing support available to NNE-PTN participants.


Learning Objectives:

At the conclusion of this module:

  • Participants will understand the NNE-PTN workflow and timeline
  • Participants will understand the role of Practice Facilitators and Quality Improvement Coaches and how they will support practices throughout the transformation process
  • Participants will understand the steps involved in using the Practice Assessment Tool (PAT) to complete baseline assessments
  • Participants will develop a basic understanding on how to interpret the baseline assessment results
  • Participants will develop a basic understanding of the 7 Overarching TCPI Project Aims, the TCPI Change Package, and the CMS 5 Phases of Practice Transformation
  • Participants will understand how to access the change concepts and tactics in the TCPI change package
  • Participants will gain understanding on how the Practice Plan Tool and Summary are used to plan systematic and continuous transformation activities
  • Participants will learn strategies for implementing quality improvement cycles and keeping their practice plans alive

Module Resources:

Click here to access the resources and tools provided in the module.


Intended Audience:

Any individuals in eligible ME, NH or VT healthcare practices a) interested in joining NNE-PTN, b) wait-listed for NNE-PTN, or c) new to NNE-PTN – either as an organization or as a new employee to an existing NNE-PTN participant site.

Module Structure:

This learning module is self-paced and participants can work through the materials entirely at their own pace.

Duration & Fee:

  • Estimated Time to Complete: 1.5 hours

(note: the module is divided into short digestible units [5-15 mins] which can be completed in small increments)

  • Registration Fee: FREE for NNE-PTN members
  • CME Credits Offered: 1.5

Hardware/Software Requirements: 

  • Computer with Internet connection
  • Current version of Chrome, Firefox or Safari browser. You must have javascript enabled.
  • The quiz tool within the online modules are not fully compatible with smartphones or tablets. In order to avoid issues, such as answers not being recorded, we recommend using a computer to complete the pre- and post-tests.

Assessment and Grading:

This learning module begins with a Pre-Test that will test your knowledge and allow you to gauge your baseline understanding of the topics to be covered. Your pre-test score will not count toward your overall grade. At the end of the module, there is a Post-Test that will determine your final grade. A comparison of your Pre-Test score and Post-Test score will help to assess how much knowledge you’ve gained. You will have two attempts to complete the Post-Test. Your score must be 75% or better in order to receive a certificate for CME credit.

Please complete the evaluation survey at the conclusion of the learning module.

To Obtain CME Credits:

  • Complete the entire learning module.
  • Complete the Pre-Test, Post Test, and Evaluation Survey at the end of the module.
  • You must earn a score of 75% or higher on the Post-Test in order to qualify for CME credits. You will have three attempts to complete the Post-Test.
  • After confirming that the entire learning module is complete and you have received a score of 75% or higher on the Post-Test, your certificate of completion will be generated and available for you for download.
  • A CME Documentation Form will be emailed.

Table of Contents:

  • Getting Started (Orientation)
  • Test Your Knowledge (Pre-Test)
  • Introduction to the Learning Module
  • Unit 1: Understanding the Practice Assessment
  • Unit 2: Your Assessment Results
  • Unit 3: Aims, Drivers and Phases of Transformation
  • Unit 4: Your Practice Plan
  • Unit 5: The Quality Improvement Cycle and Keeping Your Plan Alive
  • Course Wrap Up (Post-test and Evaluation Survey)

This activity has been planned and implemented in accordance with the Essentials and Standards of the Maine Medical Association Committee on Continuing Medical Education and Accreditation through the partnership of Maine Medical Education Trust and Maine Quality Counts.  The Maine Medical Education Trust is accredited by the Maine Medical Association to provide CME activities for physicians.


The following planners, speakers and authors have indicated that they have no relationships with industry to disclose relative to the content of this activity:

Amy Belisle, MD
Medical Director
Maine Quality Counts

Joan Orr, MCHES, MBA
Program Director
Maine Quality Counts

Eleesa Marnagh, MPH
Lead Program Manager
Maine Quality Counts

Pieter Tryzelaar, M.Ed, MFA (Course Developer)
Manager of Education and Learning
Maine Quality Counts

Josh Farr, M.Ed (Presenter)
Practice Facilitator
Maine Quality Counts

Contact Information:

If you are having technical problems (video freezes or is unplayable, can’t print your certificate of completion, etc.) you can submit a Help Request ( to the QC Learning Lab Team. If you have questions related to CME credit and requirements (Pre and Post-test) or course content, please email


  • FREE
  • Course Certificate
Copyright 2016.  Maine Quality Counts.