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“Can we support the best care with smart business?”

This TCPi driver focuses on providing the infrastructure and capabilities to support the right workforce, efficient workflows, and a high value product. Success is seen in positive patient experiences, staff that experience joy in their work, and resources for investing in the practice’s future.

Within this driver, you can find support to business operation challenges such as:

  • “Do we document value for both the patients and the organization?”
  • “Do we maximize effectiveness and efficiency in providing patient-centered care?”
  • “How are we cultivating joy in teams and individuals?”

To support your transformation goals, review and select from the resources presented below.
(Click the + icon to expand the contents.)

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NNE-PTN members can access the following courses to support their practice transformation goals and aims.
You must have an account and be logged into the QC Learning Lab to access these.
(Account Setup & Login Instructions.)

How to Transform Practice Finances for success with Advanced Payment Models

Description

This online learning module is created for practices that are moving from a fee-for-service payment model to a quality based payment model. This course is designed to:

1) Answer why practice transformation is necessary in order to participate in any advanced payment model;
2) Teach the skills to show how a practice needs to strategically use its revenue;
3) Teach how to create the capability to analyze and document value; and finally
4) Teach how to create sustainable efficiencies in order to be successful in a quality based payment model.

These concepts will be taught through a combination of interview style and webinar based modules. The courses directly align to drivers in the TCPi Change Package that directly impact the financial transformation that is needed for a practice to move from a fee-for-service model to a quality based payment model and be successful.

Practice providers, practice staff, and Practice Administrators that are in the process of moving from a fee-for-service model of payment to a quality based payment model.

Module Structure: 

This learning module is self-paced in structure and you can work through the materials at your own pace. Estimated time to complete will be 1.5 hours.  The module will consist of an introduction and 4 units and will contain the following elements:

  • Hyperlinks to readings, videos, web resources and tools
  • Video lessons
  • Optional Activities
  • Pre & post assessment

Duration & Fee:

  • Estimated Time to Complete: 1.5 hour

(note: the module is divided into short digestible units [5-20 mins] which can be completed in small increments)

  • Registration Fee: FREE for NNE-PTN members
  • CME Credits Offered: 1.5

Hardware/Software Requirements:

  • Computer with Internet connection
  • Current version of Chrome, Firefox or Safari browser. You must have javascript enabled.

To take this course, click here.

Get a Grip on Change

Description

This learning module seeks to address gaps as identified by the TCPi Practice Assessment Tool (PAT) during the PTN baseline assessments, specifically targeting Quality Improvement strategies and Team Engagement as effective drivers of successful change management.  Through examination of relevant studies and research-based models, participants will gain an understanding of how to maximize the positive impact of change on their organization and minimize the negative.  The learning module will include practical strategies and tools that participants will be able to employ with their practice, as well as identify leader behaviors to model in order to best support team members through the change process.

This learning module is part of the NNE-PTN Series with the Daniel Hanley Center for Health Leadership.

Intended Audience:

Practice and system leaders, providers, and staff needing or desiring to build or improve their quality improvement strategy and team-building skills in the quickly changing field of health care.

Module Structure: 

This learning module is self-paced in structure and you can work through the materials at your own pace. Estimated time to complete will be 1.5 hours.  The module will consist of an introduction and 5 units and will contain the following elements:

  • Hyperlinks to readings, videos, web resources and tools
  • Video lessons
  • Case study activity
  • Interactive web-based documents using Google Drive

Duration & Fee:

  • Estimated Time to Complete: 1.5 hours

(note: the module is divided into short digestible units [5-15 mins] which can be completed in small increments)

  • Registration Fee: FREE for NNE-PTN members

Hardware/Software Requirements 

  • Computer with Internet connection
  • Current version of Chrome, Firefox or Safari browser. You must have javascript enabled.

To take this course, click here.

You must have an account and be logged into Healthcare Communities® to access the content listed below.
(Account Setup Instructions.)

Sustainable Business Operations – Secondary Drivers

( To view more detailed change tactics, click each item. )

Provided courtesy of American Medical Association. 

Prepare Your Practice for Change

Four key elements will optimize success in the organization of your practice: leadership, teamwork, communication and metrics.

Go to course.

Preparing Your Practice for Value-Based Care

Make the shift to value-based care and benefit both your practice and your patients.

Go to course.

Pre-Visit Planning

Enhance the patient experience, increase patient engagement and improve practice efficiency.

Go to course.

Conducting Effective Team Meetings

Develop strategies and tactics for effective team meetings that strengthen working relationships and improve practice efficiency

Go to course.

Starting Lean Health Care

Eliminate waste in the workday and equip the team to spend more time on patient care.

Go to course.

You must have an account and be logged into ACP Practice Advisor® to access the content listed below.
(Account Setup & Login Instructions.)

Practice Basics

Identify tools and resources to support the basic operations necessary in a practice.

Go to course.

Avoid Unnecessary Testing

Take action to decrease waste and improve care by reducing unnecessary testing in your practice.

Go to course.

Code Effectively

Coding correctly is important for a lot of reasons, but at the most basic level, coding is how you get paid to do what you do.

Go to course.

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